We aim to respond to your inquiry as quickly as possible. Please be aware that our business hours apply, and if you contact us over the weekend, we will ensure a reply by Monday.
Thank you for reaching out to us!

Hours: Monday - Friday 9:00 AM - 5:00 PM (EST)
Phone: 301-330-1033
Email: orders@tachehf.com
Fax: 301-330-1036

Shipping Address:
Tache Home Fashion
19200 Chennault Way, Ste. N
Gaithersburg, MD 20879

 

 

FAQ

Orders

Yes, however, please contact us ASAP if you'd like to edit/cancel your order. We ship orders the same day or next available business day.

Shipping confirmations are automatically sent out with the tracking number and a link to track your order. If you can't find your email, please check your spam folder, or contact us and we will provide a tracking link.

Free returns are available within 30 days once delivered. We always aim to make sure our customers love our products, and if you have any feedback, we would love to hear about it as it helps us improve our products and services.
Click Here to place a return request.

Shipping

We ship all orders the same or next business day.
Orders processed on our website will take 1-5 business days to arrive depending on your location

We only use UPS, FedEx, and USPS. If you have a preferred carrier, please let us know by leaving us a note at checkout, or contact us.

Yes, all orders placed on our website include free shipping and we offer free returns up to 30 days after delivery.

We can only ship internationally through our eBay store which is partnered with their global shipping program.
Click Here to visit our eBay store.